This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I open in Win10 profiles that are in the local folder

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

more options

In Win 10, I have three .default profiles in this folder:

              C:\Users\**me**\AppData\Local\Thunderbird\Profiles

One is the active default. the other two are backups from prior years. I have not yet found the path to solution for opening these folders. I need to refer to the older emails. How do I do this?

In Win 10, I have three .default profiles in this folder: C:\Users\**me**\AppData\Local\Thunderbird\Profiles One is the active default. the other two are backups from prior years. I have not yet found the path to solution for opening these folders. I need to refer to the older emails. How do I do this?

All Replies (3)

more options

Launch TB in the active profile, then Help/Troubleshooting, about:profiles, launch a different profile. If there are no other profiles listed, create a new one and select a backup profile folder as the source in the profile creation dialog.

more options

This was a good baby step. I opened TB in the active profile.

 I followed the path to: Help/Troubleshooting, about:profiles
 Then I used Create a New Profile, and selected next
    I put in a name Backup1, for example,
    then used Choose Folder to select one of the existing profiles.
 This got me a new set of files with a new name like 2esp8mg5.Backup
     I selected Launch profile from Profile: Backup 1
     Which opened a new TB page that acted like a new user.
     I stopped here.

Do you suppose my initial profile from before TB 78.xxx did not get copied? Will I be required to follow the set up instructions for each of the profiles I want to rescue?

more options

Sometimes TB doesn't read a profile folder correctly, 'thanks' to a new profile strategy in TB 78. Rather than try to repair the profile, it's probably easier to just copy the mail from the backup profiles into the active one. Look for the mbox files in Mail/<popserver>, ImapMail/<imapserver> or Mail/Local Folders. These are the large files with no extension, named after folders, e.g. Inbox. Copy the mbox files into Mail/Local Folders of the active profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane.