This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Not possible to set secondary email when both on same domain

  • 6 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 32 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Autumn

Jan
Jan
more options

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com.

Following the instructions:

Set up secondary email

The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain.

So this is a bug, please fix.

Jan Johansson

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com. Following the instructions: [https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts Set up secondary email] The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain. So this is a bug, please fix. Jan Johansson
Ìsopọ̀ yíyà aṣàfihàn

Ti ṣàtúnṣe nípa Jan

All Replies (6)

FredMcD
FredMcD
more options

Can you send me a Private Message showing both e-mail addresses?

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Jan
Jan Ìbéèrè olóhun
more options

I have send you an PM :)

FredMcD
FredMcD
more options

I contacted a Moderator.

Jan
Jan Ìbéèrè olóhun
more options

Thank you Fred :)

what happens now?

Ti ṣàtúnṣe nípa Jan

Jan
Jan Ìbéèrè olóhun
more options

Hi Fred did you get hold of the moderator, because the problem is still there.

FredMcD
FredMcD
more options

I sent the message. It's up to them now.

If you want, you could file a bug report. Make sure to include all details.


https://bugzilla.mozilla.org/ https://developer.mozilla.org/docs/Mozilla/QA/Bug_writing_guidelines

See Bugzilla etiquette before commenting in bug reports. https://bugzilla.mozilla.org/page.cgi?id=etiquette.html