This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Widevine Content Decryption Module will not install

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ rene.walla

more options

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

All Replies (2)

more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the Browser Console for GMP related XHR messages.

more options

In my case it was pi-hole (DNS Filter) who blocked the URL redirector.gvt1.com so the update couldn't be downloaded. If you have pi-hole or something similar: check your log for this URL. Some people reported they had an entry for this URL in their hosts file (C:\Windows\System32\drivers\etc). I don't think this happens very often, but might be worth checking.