This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

AT&T Yahoo Mail Only Works In Basic Mode

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

wsdupont2
wsdupont2
more options

About a month ago, AT&T Yahoo Mail stopped working. It states "The latest version of AT&T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." It work in "basic Mail". When I looked up the issue with AT&T Yahoo Mail, they state that they only support the last 2 versions of Firefox. I am using Firefox 93.0. I tried opening in "Troubleshooting Mode" and disabling all of my Add-Ins; but, the problem persists. Has anyone had the same issue? Any suggestions to fix this?

About a month ago, AT&T Yahoo Mail stopped working. It states "The latest version of AT&T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." It work in "basic Mail". When I looked up the issue with AT&T Yahoo Mail, they state that they only support the last 2 versions of Firefox. I am using Firefox 93.0. I tried opening in "Troubleshooting Mode" and disabling all of my Add-Ins; but, the problem persists. Has anyone had the same issue? Any suggestions to fix this?
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

You appear to have a user agent that is modified by Avast (AVG) Anti-Track that could be causing problems, so if you do use this software then try to disable it. You will have to contact Avast about this if their software causes problems for you. We can't do much about this apart from identifying Avast Anti-Track as a possible cause.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

You appear to have a user agent that is modified by Avast (AVG) Anti-Track that could be causing problems, so if you do use this software then try to disable it. You will have to contact Avast about this if their software causes problems for you. We can't do much about this apart from identifying Avast Anti-Track as a possible cause.