This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't get Location Services to work

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ mjeshurun

more options

Hello Friends,

Like other people in the forum, I'm also unable to use Location Services with Firefox. I'm running Firefox for Intel Mac version 95.0.2 and when I try to use Google Maps (or other location based services) for directions based on my current location, I'm seeing a message saying: "Google Maps does not have permission to use your location", although I did give it location access.

I tried to follow the explanation in the following post regarding the same issue: [|https://support.mozilla.org/en-US/questions/1293707 ] but changing geo.provider.network.url from Google to Mozilla didn't solve my problem and I'm still unable to use location services.

Does anyone know of a solution that works?

Hello Friends, Like other people in the forum, I'm also unable to use Location Services with Firefox. I'm running Firefox for Intel Mac version 95.0.2 and when I try to use Google Maps (or other location based services) for directions based on my current location, I'm seeing a message saying: "Google Maps does not have permission to use your location", although I did give it location access. I tried to follow the explanation in the following post regarding the same issue: [[https://support.mozilla.org/en-US/questions/1293707 |https://support.mozilla.org/en-US/questions/1293707 ]] but changing geo.provider.network.url from Google to Mozilla didn't solve my problem and I'm still unable to use location services. Does anyone know of a solution that works?
Ìsopọ̀ yíyà aṣàfihàn

All Replies (2)

more options

Is "Location Services" enabled in the Mac System settings ?

System Preferences -> Security & Privacy -> Privacy -> "Location Services" (left-side menu) Click the unlock button in the lower left corner to be able to make changes, then authenticate with an admin login. About Location Services in OS X and Safari:

more options

cor-el said

Is "Location Services" enabled in the Mac System settings ?

Thank you, @cor-el. I double checked, but Firefox's Location Services was already enabled under MacOS Privacy settings.