This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Add-ons

  • 4 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Hi Sir. Unfortuanately I cant' see my Extensions in FireFox. All are active but no one is being seen beside address bar. Previous selutions are not working. please see the photos. I updated to the latest version. times I uninstalled and installed but no consequence.

https://drive.google.com/file/d/1fcw_Ug794N-nG2ZBeQgL_Glf_zgxxE2z/view?usp=sharing, https://drive.google.com/file/d/1vfO7KX1rb2ttX2lnF80do5gwniN3LwTv/view?usp=sharing ScreenShots

Hi Sir. Unfortuanately I cant' see my Extensions in FireFox. All are active but no one is being seen beside address bar. Previous selutions are not working. please see the photos. I updated to the latest version. times I uninstalled and installed but no consequence. [https://drive.google.com/file/d/1QI0EmTf5J20gc75C5cdGR34iNbUjJsh1/view?usp=sharing, https://drive.google.com/file/d/1fcw_Ug794N-nG2ZBeQgL_Glf_zgxxE2z/view?usp=sharing, https://drive.google.com/file/d/1vfO7KX1rb2ttX2lnF80do5gwniN3LwTv/view?usp=sharing ScreenShots]

Ọ̀nà àbáyọ tí a yàn

You might be running Firefox in Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page.

You can check for problems with the extensions registry files in the profile folder.

Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.

New files will be created when required.

See "corrupt extension files":

You can check for possible updates in case of issues.

  • click the cogwheel (left of the Search bar) on the about:addons page to "Check for updates"

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Hello! Try: Right-click the browser toolbar> Click Customize Toolbar...> See if your installed extensions are there

More info: Customize Firefox controls, buttons and toolbars

more options

Hi Sir All the Extensions are active but no one is available in "Customize Toolbar" page. please observe the link below:

https://drive.google.com/file/d/1WtZf2gwv-EGDpttZRXMwK5hWIrQZCde4/view?usp=sharing

more options

what version of firefox are you using? because in the url bar next to the profile icon you have a plugin icon. To display these plugins you just have to pin it

more options

Ọ̀nà àbáyọ Tí a Yàn

You might be running Firefox in Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page.

You can check for problems with the extensions registry files in the profile folder.

Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.

New files will be created when required.

See "corrupt extension files":

You can check for possible updates in case of issues.

  • click the cogwheel (left of the Search bar) on the about:addons page to "Check for updates"

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).