This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Inbox Empty

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 38 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ chuy1

daibachgen
daibachgen
more options

I was receiving the "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox". I uninstalled AVG Anti Virus which resolved the problem but now my inbox is empty. Can I retrieve them?

I was receiving the "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox". I uninstalled AVG Anti Virus which resolved the problem but now my inbox is empty. Can I retrieve them?

All Replies (3)

chuy1
chuy1
more options

Did AVG quarantine your inbox?

daibachgen
daibachgen Ìbéèrè olóhun
more options

No, there are no files in AVG quarantine.

chuy1
chuy1
more options

Try these in order. Helped me with separate issues:

Issues with mail/mail folders disappearing. The following works for me under Windows 7, 8, & 10 (NOTE: I was looking for specific emails from someone. Not sure what other corrupted files existed.)

  • Help->More Troubleshooting Information->Profile Folder (Open Folder)

Should send you to something like C:\Users\{USER}\AppData\Roaming\Thunderbird\Profiles\@@@@####.default-release

  • Click on IMapMail
  • Search *.msf and delete them all
  • Start Thunderbird and let is run for a while (may take a long time if you have many emails) ... I went to lunch. Missing mail/mail folders MAY re-populated under another folder! This happened to the emails I was looking for. I moved the emails to the correct sub-folder.

The auto updater has screwed up some of my setting and glitched Thunderbird Performing a "Clean" reinstall over your existing installation. Please follow these steps:

  1. Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the setup file to your computer.
  2. After the download is complete, close all Thunderbird windows (Click Exit/Quit from the menu button on the right).
  3. Run the setup file downloaded in item 1

I hope this helps.

Ti ṣàtúnṣe nípa chuy1