This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot receive emails, when I click "get messages" I get this error: The account Conrad@H82luz.com is being processed. Please wait until processing is complete to get messages.

  • 1 èsì
  • 16 ní àwọn ìṣòro yìí
  • 24 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ steve490

more options

I now have over 800 emails that are not being transferred from my email into Thunderbird. This is a recent problem, started on 10/24. The message on the bottom says now receiving message 2 of 834, then does nothing and when I click on "get messages" I get this error message: The account Conrad@H82luz.com is being processed. Please wait until processing is complete to get messages.

I now have over 800 emails that are not being transferred from my email into Thunderbird. This is a recent problem, started on 10/24. The message on the bottom says now receiving message 2 of 834, then does nothing and when I click on "get messages" I get this error message: The account Conrad@H82luz.com is being processed. Please wait until processing is complete to get messages.

All Replies (1)

more options

I don't know if there is a cause and effect relationship, but after being very frustrated by the "being processed" message, I asked the sender to use another email address, also on Thunderbird, which worked and I then printed the document concerned. After that, the original blocked email worked normally.

Steve Broekmann Cape Town