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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

firefox keeps going off line useing my email.

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Dropa

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Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem started about at least 6 updates ago.

Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem started about at least 6 updates ago.

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What is Sky is that Skype? If so Sky doesn't use a Browser to connect it can do it standalone. For yahoo to say "off-line" that sounds like Addon is blocking cookie or internet access. Did you make sure there isn't a Addon blocking internet access on Firefox.