This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird lost all of my local folders which I had created to save my gmail

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ david

more options

Thunderbird lost all of my local folders which I had created to save my gmail.

Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

Thunderbird lost all of my local folders which I had created to save my gmail. Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

All Replies (1)

more options

Several antivirus programs interfere with Thunderbird, and that may have been a factor. If the folders exist, they will be in a profile, as Thunderbird does not, on its own, delete folders. I encourage checking the folder with WIndows FIle Explorer to see what folders are present. Local folders are under Mail>Local Folders and the full path is c:\users\<yourID>\appdata\roaming\thunderbird\profiles\<yourprofilename>|Mail\Local Folders.