We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Clarification on synchronization function (Android)

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Paul

more options

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history.

I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced?

Any advice appreciated.

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history. I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced? Any advice appreciated.

All Replies (1)

more options

Hi Greg

Firefox Sync is not designed to be used as a backup. Your best bet is to sync to Firefox on another device before you factory reset your Android device.