Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox YouTube stuttering as well as full screen bug on Pixel 5

  • 7 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ brianr4548

more options

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Specs: Android 13 Pixel 5 with latest version of Firefox installed. Issue: This problem has existed for months for me. audio stutters or more so swiftly cuts in and out. Sometimes the video itself stutters/lags. Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen. Example attached.
Ìsopọ̀ yíyà aṣàfihàn

All Replies (7)

more options

Hi

Do you have many other apps open on your Android device?

more options

@Paul Maybe? I don't keep track. This bug happens often. Almost all the time.

more options

Paul said

Hi Do you have many other apps open on your Android device?

Maybe? I don't keep track. This bug happens often. Almost all the time.

more options

You may want to revisit the number of apps that you have open.

Do you have many tabs saved in Collections in Firefox for Android?

more options

Paul said

You may want to revisit the number of apps that you have open. Do you have many tabs saved in Collections in Firefox for Android?

I don't use collections and I don't understand why having apps open is an issue.

more options

The more apps you have open, the more resources your phone is using to run those apps, which means that high resource intensive activities, such as playing a video, can be more difficult.

more options

Paul said

The more apps you have open, the more resources your phone is using to run those apps, which means that high resource intensive activities, such as playing a video, can be more difficult.

Why is this only an issue with firefox? Every other browser I've used doesn't have this problem. Brave, Chrome, Kiwi etc.