We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

"Message -> Move To" if focus not in list regressed

  • 5 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ richard.bradley1

richard.bradley1
richard.bradley1
more options

Hi,

In the past version or two, the action "Message -> Move To" no longer works if the focus is not in the message list.

To repro: 1. Open a non-empty inbox 2. View a message, placing the keyboard focus in the message pane and not the list pane (so the selected email is grey in the list view, not blue in the list view) 3. Using either the keyboard or the mouse, select "Message" then "Move to" then another folder

Expected: the currently open message is moved Observed: nothing happens

This still works if the focus is in the list pane. This used to work until fairly recently (within a few weeks).

Many thanks,


Rich

Hi, In the past version or two, the action "Message -> Move To" no longer works if the focus is not in the message list. To repro: 1. Open a non-empty inbox 2. View a message, placing the keyboard focus in the message pane and not the list pane (so the selected email is grey in the list view, not blue in the list view) 3. Using either the keyboard or the mouse, select "Message" then "Move to" then another folder Expected: the currently open message is moved Observed: nothing happens This still works if the focus is in the list pane. This used to work until fairly recently (within a few weeks). Many thanks, Rich

Ọ̀nà àbáyọ tí a yàn

It seems the only method that fails is when you have focus on Message itself in Message Pane and use the 'Menu Bar' for 'Message' > 'Move to'

I've created a bug report, but in the meantime there are alternatives. https://bugzilla.mozilla.org/show_bug.cgi?id=1870630

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (5)

david
david
  • Top 10 Contributor
more options

I cannot duplicate that. I click a message in list view and then click space bar to position keyboard access, then right-click and move.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

I can duplicate it. Select email so it shows in Message Pane Then click in the actual opened message to put focus on the message itself Use 'Menu Bar' - click on 'Message' > Move to > select another folder in account. This fails in beta 121.0b5, but does work in 102.15.1

But it works if you select email in list and use : 'Menu Bar' - click on 'Message' > Move to > select another folder in account. OR use Right click on selected email in list and use 'Move to' > select folder

An alternative method also works - Right click on opened email (not email in list) and use 'Move to' > select folder

Ti ṣàtúnṣe nípa Toad-Hall

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

This also works: Unified Toolbar - Customise - Add 'Move to' to 'Unified Toolbar'

  • Select email in list so it shows in 'Message Pane'
  • Then click in the actual opened message in Message Pane itself to put focus on the message content
  • click on 'Move to' in Unified Toolbar and select folder
Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

It seems the only method that fails is when you have focus on Message itself in Message Pane and use the 'Menu Bar' for 'Message' > 'Move to'

I've created a bug report, but in the meantime there are alternatives. https://bugzilla.mozilla.org/show_bug.cgi?id=1870630

Ti ṣàtúnṣe nípa Toad-Hall

richard.bradley1
richard.bradley1 Ìbéèrè olóhun
more options

Thanks!

I had intended to raise a bug, but I didn't manage to find that Bugzilla instance and this was the only place I could find from the various links on the app and the website. That's probably the system working as intended though so that only verified bugs get tracked on Bugzilla.

I'll mark this question as resolved and follow that bug for updates