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Login to account failed

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

Boaz
Boaz
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Login to account smtp.isp.com failed

Unable to authenticate to outgoing server

Login to account smtp.isp.com failed Unable to authenticate to outgoing server
Ìsopọ̀ yíyà aṣàfihàn

All Replies (2)

Bogomil Shopov - Бого
Bogomil Shopov - Бого
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Hi, Can you see if you are authenticating the SMTP server?

To check that: - Settings - Click on the e-mail address to open the account settings - Scroll down to the Outgoing Server (SMTP) - Click on edit - and from the window that appears ensure that the authentication method is with password or something more advanced.

Let me know if this helped.

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? For the outgoing, they recommend: mail.tpg.com.au, 465, SSL/TLS, normal password, email address.

https://support.tpg.com.au/email-setup-thunderbird