This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà ti tì pa. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Cannot sign in to New York Times

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ carlj.thelder

carlj.thelder
carlj.thelder
more options

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Ọ̀nà àbáyọ tí a yàn

Looks like they may have fixed whatever it was that made their site problematic for Firefox users. I may not have been the only one to contact them on it. It is OK now, this afternoon.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

carlj.thelder
carlj.thelder Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

Looks like they may have fixed whatever it was that made their site problematic for Firefox users. I may not have been the only one to contact them on it. It is OK now, this afternoon.