Fix wrong version problem
I converted as advised and then updated to the newest version. I lost everything except the messages: the Address Book, Tags, Message Filters, and Folders are all gone. This is a disaster after 15+ years with Thunderbird. It started when I copied the folder "profiles" from my laptop to my PC for the 1,000th time. Is there a simple step-by-step solution? Without the history or apologies etc. etc? Just "do this?" My solution now is to do all my email on my laptop. Ugh!
Ọ̀nà àbáyọ tí a yàn
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is not running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
All Replies (1)
Ọ̀nà àbáyọ Tí a Yàn
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is not running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there