This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can some pages prevent printing?

  • 4 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ phantoms

more options

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers.

I can print most pages on Amazon, but some special pages I can't print. Example, I initiated a Return and when it got to the confirmation page I can not print it to have a hard copy on hand. It will show two blank pages in print preview except for text header and footer (which are checked in options), but nothing else. It will not print anything except blank pages with the headers and footers. Cleared print settings in about:support, tried printing with system dialog, tried printing it to a PDF and even tried a couple FF addons with no luck.

Certain pages on Amazon seem to inject something to prevent printing. I remember running across something similar a while back on another site and gave up. I eventually just screenshot the Amazon return confirmation page and gave up.

How do I get around this and make the page print? Is there some way to force Firefox to print what it's showing me on the page? Is my only option to screenshot it and then print the image?

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers. I can print most pages on Amazon, but some special pages I can't print. Example, I initiated a Return and when it got to the confirmation page I can not print it to have a hard copy on hand. It will show two blank pages in print preview except for text header and footer (which are checked in options), but nothing else. It will not print anything except blank pages with the headers and footers. Cleared print settings in about:support, tried printing with system dialog, tried printing it to a PDF and even tried a couple FF addons with no luck. Certain pages on Amazon seem to inject something to prevent printing. I remember running across something similar a while back on another site and gave up. I eventually just screenshot the Amazon return confirmation page and gave up. How do I get around this and make the page print? Is there some way to force Firefox to print what it's showing me on the page? Is my only option to screenshot it and then print the image?

All Replies (4)

more options

Hi,

Sounds like Amazon may be preventing you from printing the page. Is it only on Amazon you have this problem?

Helpful?

more options

I've had it in the past on a invoice page and gave up, but I can't remember where. I ran across a similar post here just now that's been archive but is not solved ( https://support.mozilla.org/en-US/questions/1405719 ).

How can Amazon or Ebay or any other Site block you from printing what's shown on the browser?

Ti ṣàtúnṣe nípa phantoms

Helpful?

more options

Haven't come across this myself but I wonder if you could just do a Print Screen or ALT-Print Screen to copy what's showing on the monitor or in Firefox to the clipboard and then Paste the image into some image editor and then print that image.

Helpful?

more options

MarkRH said

Haven't come across this myself but I wonder if you could just do a Print Screen or ALT-Print Screen to copy what's showing on the monitor or in Firefox to the clipboard and then Paste the image into some image editor and then print that image.

I did a print screen to keep a record of it. I can print the resulting image from that.

I just couldn't print from the page.

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.