This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Cannot open Firefox after upgrade to 3.6

  • 3 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Morbus

more options

I upgraded to 3.6 from 3.5? Nothing happens when I click on firefox. I then did a system restore and still nothing. I used a flash drive and downloaded v.3.5.9 and brought it to my laptop and installed and nothing. What can I do????





== I upgraded to 3.6

I upgraded to 3.6 from 3.5? Nothing happens when I click on firefox. I then did a system restore and still nothing. I used a flash drive and downloaded v.3.5.9 and brought it to my laptop and installed and nothing. What can I do???? == I upgraded to 3.6

All Replies (3)

more options

Hi Lu.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

more options
more options

Well, thanks for your help. My son came home and I put him in charge of fixing it while I cooked for him. He did have a heck of a time with it. He uninstalled everything and reinstalled and all is now well. Thank you