Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. Then when I try to open whatever I d

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Kensie

more options

When I try to download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. It shows up in a "download" window, then the icon shows up on my desktop. When I click on it to launch it, it says "open with" and I get the same "save/cancel" window. It's a continuous circle. What am I doing wrong??

This happened

Every time Firefox opened

I don't know. I never downloaded apps through Firefox until all of a sudden Internet Explorer didn't work.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)

When I try to download applications such as Internet Explorer, Yugma, and iTunes in Firefox, I just get a window that says "save" or "cancel", but never one that says "run" so I don't think it's actually installing anything. It shows up in a "download" window, then the icon shows up on my desktop. When I click on it to launch it, it says "open with" and I get the same "save/cancel" window. It's a continuous circle. What am I doing wrong?? == This happened == Every time Firefox opened == I don't know. I never downloaded apps through Firefox until all of a sudden Internet Explorer didn't work. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322)

All Replies (1)

more options

What application are you choosing to open the files with?

Because of how integrated it is with windows IE should work. If it's not working, something more widespread could be wrong with your computer that would also prevent other browsers from working properly. Of course we'd love you to stick with Firefox, but you should get help with IE, too.