This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

firefox crashes all the time. doesn't seem to matter what page i'm on. at least 10 times a day. it's really frustrating.

  • 4 àwọn èsì
  • 255 ní àwọn ìṣòro yìí
  • 32 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ dune17856

more options

firefox crashes about 10 times per day. it doesn't seem to matter what sites i'm on. most of the time there is an error in reporting. i like firefox but it's becoming a big enough hassle that i'll have to stop using it if this continues.

Crash ID(s)

Remove Reports Submitted Crash Reports                           Report ID         	Date Submitted                       5f6ef4ae-71bd-4d99-8472-cf74e026ed6a	28/07/2010	10:41 AM bp-4d9e7048-8ed9-4622-936d-0e8952100728	28/07/2010	4:04 AM 68d5a567-52f1-4387-875d-80a585c0ee4f	27/07/2010	4:04 PM 446ade32-6734-43bf-8319-c517b12beb2c	26/07/2010	5:56 PM a4305f89-d8ff-4fe8-aa1c-5c92cdb5992d	25/07/2010	1:56 PM 370f0266-ba91-4aa7-b6fc-1e3bca1b9f13	24/07/2010	1:43 PM 43d916c0-21ef-4883-8326-97b973f0b206	23/07/2010	11:08 AM de72be0e-09ec-4013-a825-a2c065b292e3	20/07/2010	7:42 PM bp-3c2aebae-e01e-4080-baa0-8ee492100720	20/07/2010	9:10 AM 67886698-0259-401f-8c19-0df9081f7d54	17/07/2010	10:26 PM 878acbad-02e0-42f1-bf75-16d4b8723f7e	16/07/2010	5:15 PM 3d63cda2-e4ab-4331-a63b-048276165932	11/07/2010	6:56 AM 05d2c7b7-bae1-4834-a0c2-bef333aad1dd	08/07/2010	9:08 PM 2a2572b6-bef2-4535-b1d0-82b28c1bb7a9	08/07/2010	8:15 AM f38ac0fa-e8b5-4338-8cdc-6a0852376532	05/07/2010	1:04 PM 0649e10a-6664-4bf0-8d24-a66b99f3599d	03/07/2010	2:15 PM a8275468-6346-4498-81cd-5a973d2c3580	23/06/2010	5:51 PM bp-cb4ffb88-0567-404a-abed-a5fbe2100621	21/06/2010	12:42 PM bp-95dcbac9-6c34-4a9c-b8f8-ce8822100614	14/06/2010	1:55 PM bp-34db8453-c444-4123-b4c4-bb7b02100412	12/04/2010	1:33 PM bp-b5722e89-3dcc-4006-8e8a-ace342100412	12/04/2010	1:26 PM 0048ae80-331a-4182-a768-591065a9c47a	20/03/2010	6:34 PM bp-571e3838-28ac-4867-99b3-7ec0c2100205	05/02/2010	10:25 AM bp-f8220a45-f0df-4854-981c-cdfee2100125	25/01/2010	10:27 AM bp-780f9c18-c457-4cfb-88b9-136492091225	25/12/2009	12:42 AM 427424bf-48aa-4d46-8ca6-0862c81d9352	19/12/2009	10:21 AM 3d967e97-b50c-407c-9b23-71fc1a372ccc	14/12/2009	7:03 PM 921427ac-8225-4870-8963-b7adf4c3f34f	30/11/2009	8:12 PM bp-1854d982-d762-4d2a-b6c2-c10ca2091130	30/11/2009	4:35 PM bp-2ae26872-0e29-4846-8a38-935042091130	30/11/2009	3:20 PM bp-10db6d22-f488-4daa-b029-4faae2091130	30/11/2009	2:10 PM bp-7ea393f7-a535-4fa9-93b9-f9e842091130	30/11/2009	12:59 PM bp-a37aa7f7-22ff-4b4f-9c8e-e3ffd2091130	30/11/2009	11:33 AM eab94538-0ebd-4b85-b1f1-16ee4f740afa	30/11/2009	10:14 AM bp-2f053f5e-8fb7-49e1-83d5-082c02090906	06/09/2009	9:57 AM bp-4edfa9fc-83e1-4df6-8ae2-929102090813	13/08/2009	2:05 PM f794db81-6407-4e30-a63f-590c6a6689b2	26/04/2009	5:46 PM bp-d6bcc6f1-d0e9-48ac-8380-ba49a2090412	12/04/2009	4:43 PM bp-661865e9-f7f3-4bd9-891d-c09cc2090406	06/04/2009	9:24 AM       No crash reports have been submitted.  This application has not been configured to display crash reports. The preference breakpad.reportURL must be set.
firefox crashes about 10 times per day. it doesn't seem to matter what sites i'm on. most of the time there is an error in reporting. i like firefox but it's becoming a big enough hassle that i'll have to stop using it if this continues. == Crash ID(s) == Remove Reports Submitted Crash Reports Report ID Date Submitted 5f6ef4ae-71bd-4d99-8472-cf74e026ed6a 28/07/2010 10:41 AM bp-4d9e7048-8ed9-4622-936d-0e8952100728 28/07/2010 4:04 AM 68d5a567-52f1-4387-875d-80a585c0ee4f 27/07/2010 4:04 PM 446ade32-6734-43bf-8319-c517b12beb2c 26/07/2010 5:56 PM a4305f89-d8ff-4fe8-aa1c-5c92cdb5992d 25/07/2010 1:56 PM 370f0266-ba91-4aa7-b6fc-1e3bca1b9f13 24/07/2010 1:43 PM 43d916c0-21ef-4883-8326-97b973f0b206 23/07/2010 11:08 AM de72be0e-09ec-4013-a825-a2c065b292e3 20/07/2010 7:42 PM bp-3c2aebae-e01e-4080-baa0-8ee492100720 20/07/2010 9:10 AM 67886698-0259-401f-8c19-0df9081f7d54 17/07/2010 10:26 PM 878acbad-02e0-42f1-bf75-16d4b8723f7e 16/07/2010 5:15 PM 3d63cda2-e4ab-4331-a63b-048276165932 11/07/2010 6:56 AM 05d2c7b7-bae1-4834-a0c2-bef333aad1dd 08/07/2010 9:08 PM 2a2572b6-bef2-4535-b1d0-82b28c1bb7a9 08/07/2010 8:15 AM f38ac0fa-e8b5-4338-8cdc-6a0852376532 05/07/2010 1:04 PM 0649e10a-6664-4bf0-8d24-a66b99f3599d 03/07/2010 2:15 PM a8275468-6346-4498-81cd-5a973d2c3580 23/06/2010 5:51 PM bp-cb4ffb88-0567-404a-abed-a5fbe2100621 21/06/2010 12:42 PM bp-95dcbac9-6c34-4a9c-b8f8-ce8822100614 14/06/2010 1:55 PM bp-34db8453-c444-4123-b4c4-bb7b02100412 12/04/2010 1:33 PM bp-b5722e89-3dcc-4006-8e8a-ace342100412 12/04/2010 1:26 PM 0048ae80-331a-4182-a768-591065a9c47a 20/03/2010 6:34 PM bp-571e3838-28ac-4867-99b3-7ec0c2100205 05/02/2010 10:25 AM bp-f8220a45-f0df-4854-981c-cdfee2100125 25/01/2010 10:27 AM bp-780f9c18-c457-4cfb-88b9-136492091225 25/12/2009 12:42 AM 427424bf-48aa-4d46-8ca6-0862c81d9352 19/12/2009 10:21 AM 3d967e97-b50c-407c-9b23-71fc1a372ccc 14/12/2009 7:03 PM 921427ac-8225-4870-8963-b7adf4c3f34f 30/11/2009 8:12 PM bp-1854d982-d762-4d2a-b6c2-c10ca2091130 30/11/2009 4:35 PM bp-2ae26872-0e29-4846-8a38-935042091130 30/11/2009 3:20 PM bp-10db6d22-f488-4daa-b029-4faae2091130 30/11/2009 2:10 PM bp-7ea393f7-a535-4fa9-93b9-f9e842091130 30/11/2009 12:59 PM bp-a37aa7f7-22ff-4b4f-9c8e-e3ffd2091130 30/11/2009 11:33 AM eab94538-0ebd-4b85-b1f1-16ee4f740afa 30/11/2009 10:14 AM bp-2f053f5e-8fb7-49e1-83d5-082c02090906 06/09/2009 9:57 AM bp-4edfa9fc-83e1-4df6-8ae2-929102090813 13/08/2009 2:05 PM f794db81-6407-4e30-a63f-590c6a6689b2 26/04/2009 5:46 PM bp-d6bcc6f1-d0e9-48ac-8380-ba49a2090412 12/04/2009 4:43 PM bp-661865e9-f7f3-4bd9-891d-c09cc2090406 06/04/2009 9:24 AM No crash reports have been submitted. This application has not been configured to display crash reports. The preference breakpad.reportURL must be set.

All Replies (4)

more options

Have you tried disabling the Shockwave Flash plugin? It seems that a lot of the freezes are produced by Shockwave (had the problems myself, not as often as you have)

more options

thanks for your reply-- i use that plug-in for a lot of what i do so i think if that is what's causing it i'll have to switch browsers...my counts up to 4 already and it's only 11:42...

more options

I am having the same problem as well...ever since Firefox performed an update...

more options

This problem started for me immediately after the firefox reboot after the last update. 6.0.2