This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Javascrypt is enabled. Netflix says it is not enabled. What do I do now?

tabarbour@gmail.com
tabarbour@gmail.com
more options

I'm attempting to download a movie from Netflix. Netflix says "The Netflix Movie Player requires Javascript. Please enable that feature in your browser settings and reload this page." I went to <Tools><Options><Content> and found a check mark next to "Enable Javascrypt." Under "Advanced," I checked all five boxes, and I still get the same messsage from Netflix.

I'm attempting to download a movie from Netflix. Netflix says "The Netflix Movie Player requires Javascript. Please enable that feature in your browser settings and reload this page." I went to <Tools><Options><Content> and found a check mark next to "Enable Javascrypt." Under "Advanced," I checked all five boxes, and I still get the same messsage from Netflix.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does the Netflix movie player work in Firefox now? Previously it used a kind of DRM that only worked with the ActiveX version of Windows Media Player used in IE.

I assume you are not using the NoScript extension, a tool to manage scripts on a site-by-site basis. If you are, check the NoScript pop-up for domains that Netflix uses other than its main domain.

I no longer have a Netflix account, but hopefully another user can work on this with you to diagnose the problem.