This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Accounts Mixed Up

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TonyE

more options

I get an error - either coming from My Space or Mozilla Fire Fox when I sign in... that account are mixed up. I used a screen name River Rat, and my real name first last. I only used one email address.

Whenever I log in I get this error reporting my accounts are mixed up.

Is there any way to contact Customer Service or tech support to get this resolved?

I get an error - either coming from My Space or Mozilla Fire Fox when I sign in... that account are mixed up. I used a screen name River Rat, and my real name first last. I only used one email address. Whenever I log in I get this error reporting my accounts are mixed up. Is there any way to contact Customer Service or tech support to get this resolved?

All Replies (1)

more options

Try deleting cookies for the site and clearing the cache, then try logging in. This may resolve the issue. For details of how to do that see the Clear cookies and site data in Firefox and How to clear the Firefox cache articles.