This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I followed the instructions in the "Safe Mode" article and "Importing Bookmarks from an HTML file" and the old bookmarks are still there when I restart.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ metcalfewhite

more options

Need to delete all bookmarks and replace them. I am seeing some bookmarks propagating themselves throughout the bookmarks list and I can't delete them in Organize Bookmarks.

I followed the instructions in the "Safe Mode" and "Importing Bookmarks from an HTML file" articles.

In Safe Mode, I checked the "Delete all bookmarks except for backups" check box and clicked the "Make Changes and Restart" button. The result: the old bookmarks are still there. I expected the bookmark list to be empty.

Why are the old bookmarks still there when FF restarts?

Need to delete all bookmarks and replace them. I am seeing some bookmarks propagating themselves throughout the bookmarks list and I can't delete them in Organize Bookmarks. I followed the instructions in the "Safe Mode" and "Importing Bookmarks from an HTML file" articles. In Safe Mode, I checked the "Delete all bookmarks except for backups" check box and clicked the "Make Changes and Restart" button. The result: the old bookmarks are still there. I expected the bookmark list to be empty. Why are the old bookmarks still there when FF restarts?

All Replies (2)

more options

The file that stores bookmarks may be locked or damaged which is preventing them from being deleted. Try deleting places.sqlite as shown on this site - http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Firefox will try to import bookmarks from a backup when you restart Firefox. If you do not want that to happen, in the profile folder where you found places.sqlite, there will be a folder called bookmarkbackups containing a few files with extension .json, delete all of those files. Also delete or rename bookmarks.html in the profile folder to prevent Firefox trying to import bookmarks from that file.

more options

Thanks! That seems to have solved the problem.