This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot get the green arrows to go back or forward to pages already used to work. What do I do?

  • 2 àwọn èsì
  • 7 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

Sleeper4
Sleeper4
more options

If I go to a page, then click on a link, it goes to the link, but then I cannot hit the back arrow because it remains gray. Before I downloaded the newest version, I was always able to do this. Now I cannot.

If I go to a page, then click on a link, it goes to the link, but then I cannot hit the back arrow because it remains gray. Before I downloaded the newest version, I was always able to do this. Now I cannot.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Possibly this - Locked or damaged places.sqlite - MozillaZine Knowledge Base

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems