This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I lose my toolbar settings

  • 2 àwọn èsì
  • 48 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ David A

David A
David A
more options

When I close and then reopen Firefox or open a new Firefox window, I no longer have a bookmark icon, (book with a star) and previously customized icon order is also lost. I re-customize the toolbar icons, adding the bookmark icon and re-ordering the icons but the next time I open Firefox or open a new window, all my customization is again lost.

When I close and then reopen Firefox or open a new Firefox window, I no longer have a bookmark icon, (book with a star) and previously customized icon order is also lost. I re-customize the toolbar icons, adding the bookmark icon and re-ordering the icons but the next time I open Firefox or open a new window, all my customization is again lost.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

For how to fix this see the toolbar keeps resetting article.

David A
David A Ìbéèrè olóhun
more options

This did not solve the problem. What solved the problem iwas to disable all add-ons and add them back one at a time. I found that the last add-on I installed, Babylon, was causing the problem. I suggest that if you are having a problem similar to the one listed here, the first thing you should do is disable all add-ons using safe mode and see if the problem goes away. Then enable one add-on at a time using Tools and see which one is causing the problem. Only enable the add-ons you know you will use. Leave all others disabled or uninstall them. Some add-ons will cause problems.