This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My screen goes blank (gray), the tabs and menus stay. When I refresh (f5) the screen returns but goes blank again after a few seconds if I just read it and do not click on a link. How can I get it to stay on the screen that I am reading.

  • 1 èsì
  • 14 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

tucsondub
tucsondub
more options

My screen goes blank (gray), the tabs and menus stay. When I refresh (f5) the screen returns but goes blank again after a few seconds if I just read it and do not click on a link. How can I get it to stay on the screen that I am reading.

My screen goes blank (gray), the tabs and menus stay. When I refresh (f5) the screen returns but goes blank again after a few seconds if I just read it and do not click on a link. How can I get it to stay on the screen that I am reading.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...