Started to download 3.6.7 download has paused and will not restart. What do I do now?
While downloading the 3.6.7 of firefox the download was paused. Now when I go to the help tab and select Resume Downloading Firefox 3.6.7 it opens a dialog box and says connecting to the update server and does nothing. What do I do to resolve this issue and get the download completed?
All Replies (5)
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates
Your above posted system details show outdated plugin(s) with known security and stability risks.
- Shockwave Flash 10.1 r53
Update the Flash plugin to the latest version.
Update the Java plugin to the latest version.
- http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
neither of the files for Mozilla Firefox update exist on my computer there is a file called updater and update.locale. Firefox is crashing and I am guessing I am having the problem because of this update issue ? Any help would be appreciated.
Is there an update folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\) ?
No update folder. Updater files. Should I create the folder?
No. You do not have to create that folder.
Do you still have that error if you try to update via Help > Check for Updates ?
You can download and install the full Firefox 3.6.17 version from