This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

back/forward buttons still not working after following Firefox troubleshooting advice

  • 2 àwọn èsì
  • 103 ní àwọn ìṣòro yìí
  • 23 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ karstesk

jan.nicholson
jan.nicholson
more options

back/forward buttons stopped working a few days ago. have tried the 4 actions listed on support page (show Nav Bar/ Restore Defaults/ disable add-ons/ Reset) however back/forward buttons remain grey and inoperable. Also, when I go into Tools or View these also turn pale grey and become inaccessible. I have to exit the browser completely before I can use them again

back/forward buttons stopped working a few days ago. have tried the 4 actions listed on support page (show Nav Bar/ Restore Defaults/ disable add-ons/ Reset) however back/forward buttons remain grey and inoperable. Also, when I go into Tools or View these also turn pale grey and become inaccessible. I have to exit the browser completely before I can use them again

All Replies (2)

TonyE
TonyE
  • Moderator
more options

The file that stores history may be damaged, for details on fixing that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

karstesk
karstesk
more options

I uninstalled the yahoo toolbar I accidentally got installed and firefox started to behave normally after restart.