This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I close Firefox and try to restart it, my system thinks it's still running, and I must reboot in order to start Firefox 3.6.11.

  • 2 àwọn èsì
  • 12 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

CKWDylan
CKWDylan
more options

When I close Firefox and try to restart it, my system thinks it's still running, and I must reboot in order to start Firefox 3.6.11. I'm running Windows Vista and this is the only program that has this problem. Another symptom is the program does not show up in my recently used programs list nor is it in the task list once I've closed it, though Windows will not open it because it thinks it's still running.

When I close Firefox and try to restart it, my system thinks it's still running, and I must reboot in order to start Firefox 3.6.11. I'm running Windows Vista and this is the only program that has this problem. Another symptom is the program does not show up in my recently used programs list nor is it in the task list once I've closed it, though Windows will not open it because it thinks it's still running.

All Replies (2)

speedyg
speedyg
more options

I am also using Windows Vista 64 bit and have the same problem..what i do is instead of rebooting the computer press CTRL ALT and DELETE key. start the task manager and go to the Process tab and look for firefox .exe click on it and hit the end process tab. close that window and firefox should run... and this problem started when i upgraded to firefox 3.6.12 If anyone has a permanent solution please post.

the-edmeister
the-edmeister
  • Moderator
more options

See if this helps you:
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit