This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Body fields not loading properly in Zimbra Webmail

  • 3 àwọn èsì
  • 10 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ gerrok

more options

I am having an issue with Zimbra Webmail in Firefox 3.6.12. Any email body fields show the text unusually huge, where as the rest of the page and fields are normal. IE loads the site fine. I have tried resizing the text via tools -> options, view -> zoom, view -> zoom -> text only, as well as adjusted any font options in the preferences of the mail client. I have tried disabling all add-ons, with no change.

I also have a client with this exact problem. I am running XP Pro, she is running Vista. Both FF version 3.6.12.

I have a colleague who is running the same OS and version of FF as me, and she does not have this problem either. If she logs into our clients webmail, she can not duplicate the problem. I compared our troubleshooting information with no real differences.

I am having an issue with Zimbra Webmail in Firefox 3.6.12. Any email body fields show the text unusually huge, where as the rest of the page and fields are normal. IE loads the site fine. I have tried resizing the text via tools -> options, view -> zoom, view -> zoom -> text only, as well as adjusted any font options in the preferences of the mail client. I have tried disabling all add-ons, with no change. I also have a client with this exact problem. I am running XP Pro, she is running Vista. Both FF version 3.6.12. I have a colleague who is running the same OS and version of FF as me, and she does not have this problem either. If she logs into our clients webmail, she can not duplicate the problem. I compared our troubleshooting information with no real differences.

All Replies (3)

more options

I have the same or similar problem. The weird thing is, that when I access the site through ip address instead of a domain-name, the site looks normal.

more options

interesting. I have the *same* result. Entering in the IP address fixes the extra large text. Strange...

more options

I am also using a type of Zimbra email and cannot open the body of the emails with ff4. There have been no issues with previous firefox editions.

I would love to get some info on resolving this issu as i have to keep using the old edition if I want to open my emails.


Gerrok