This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Folders don't exist for blocked add-ons. If they do, where are they?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

I read and followed all the instructions for uninstalling blocked add-ons. Safe mode didn't enable the Uninstall buttons and the folders for blocked add-ons don't exist in either the profile or installation extensions folders. They still show up as installed. Now what?

I read and followed all the instructions for uninstalling blocked add-ons. Safe mode didn't enable the Uninstall buttons and the folders for blocked add-ons don't exist in either the profile or installation extensions folders. They still show up as installed. Now what?

All Replies (1)

more options

Where did you find instructions for removing blocked addons?
I have seen articles for un-installing disabled extensions, but not blocked ones.

Specifically which addon are you referring to? Chances are that addon was installed globally, through the Registry, and the actual addon isn't even in any Firefox related folders on your hard drive. That makes it difficult to find.