Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

First page does not load properly

  • 2 àwọn èsì
  • 17 ní àwọn ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

This is a simple but quite annoying problem. Basically, whatever page opens first when FireFox loads does not display correctly. Images are missing, mediaplayers are gone, and the most of the page appears as unformatted text.

If I refresh the page, it will load and display correctly.

Also, apparently at random, other sites I visit during the course of browsing will encounter the same problem and not display properly, and these will NOT display correctly if I refresh the page.

Here are links to some screenshots of this problem:

http://i52.tinypic.com/2mfkos8.jpg - Firefox opened this page after I installed RoboForm.

http://i52.tinypic.com/9k11qe.jpg - My homepage (Google.com) opens with the familiar Google logo replaced by small text saying "Google".

http://i53.tinypic.com/2v0dbt5.jpg - Google.com will display properly if I refresh the page.


Thanks ahead of time for the help! I can provide additional details and screenshots if needed.

This is a simple but quite annoying problem. Basically, whatever page opens first when FireFox loads does not display correctly. Images are missing, mediaplayers are gone, and the most of the page appears as unformatted text. If I refresh the page, it will load and display correctly. Also, apparently at random, other sites I visit during the course of browsing will encounter the same problem and not display properly, and these will NOT display correctly if I refresh the page. Here are links to some screenshots of this problem: http://i52.tinypic.com/2mfkos8.jpg - Firefox opened this page after I installed RoboForm. http://i52.tinypic.com/9k11qe.jpg - My homepage (Google.com) opens with the familiar Google logo replaced by small text saying "Google". http://i53.tinypic.com/2v0dbt5.jpg - Google.com will display properly if I refresh the page. Thanks ahead of time for the help! I can provide additional details and screenshots if needed.

Ti ṣàtúnṣe nípa HanDuet

All Replies (2)

more options
more options

Another possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:

See also http://kb.mozillazine.org/Error_loading_websites