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I can't update my Firefox. it is stuck at version 2.0

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Raxael147

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I can't seem to update my firefox as it is stuck on version 2.0. Went to the Firefox Addon page and the page detected my firefox as version 2.0.

I tried uninstalling my firefox and reinstall (with a newer version) it but it is still detected as Version 2.0

I can't seem to update my firefox as it is stuck on version 2.0. Went to the Firefox Addon page and the page detected my firefox as version 2.0. I tried uninstalling my firefox and reinstall (with a newer version) it but it is still detected as Version 2.0

Ọ̀nà àbáyọ tí a yàn

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the websites or add-ons incorrectly report incompatible browser article.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

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Ọ̀nà àbáyọ Tí a Yàn

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the websites or add-ons incorrectly report incompatible browser article.

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Thanks for the quick reply!