This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

crash reports arent subitting

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them

its usually a plug issue, but I cant pinpoint anymore than that

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them its usually a plug issue, but I cant pinpoint anymore than that

All Replies (1)

more options

You can try to disable all plugins and only enable a plugin if you get the bar at the top or a message in the area where a plugin should be.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems