This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

restore bookmarks does not work

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

jmcdaniel
jmcdaniel
more options

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does that file have a .json file extension (right-click: Properties) ?