This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox will not print but always give me the option to save page or pages as a PDF File

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

William
William
more options

When I try to Print a Web Page or Pages I am always given the option to save the Web Page or Web Pages as a PDF file.

I have several Printers which can convert Web Pages to PDF files but when I use use my default printer Epsom 415 I am still directed to save the PDF file Print. This happens with all Web Pages

When I try to Print a Web Page or Pages I am always given the option to save the Web Page or Web Pages as a PDF file. I have several Printers which can convert Web Pages to PDF files but when I use use my default printer Epsom 415 I am still directed to save the PDF file Print. This happens with all Web Pages

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

File > Print - then you see the "native print dialog" box, what is selected in the Printer - Name box at the top?

William
William Ìbéèrè olóhun
more options

Thank you for your reply. When I open the Print Menu I get "File - Save As" a PDF File. No chance to choose my default printer.

The print Menu on my Laptop running Windows 7 works fine.

My Laptop uses exactly the same set up as my Desktop which runs Windows XP I have used Firefox for over two years and never have had a print problem. I have always been able to convert Web Pages to PDF files when wanted and I have always been able to print Web Pages with no problem.

Thank you.

William Henry

Ti ṣàtúnṣe nípa the-edmeister

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here - for the Epson 415 printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer