This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

YouTube and Me.com don't recognise my copy of Firefox 13.6.13 and say it's outdated

  • 1 èsì
  • 9 ní àwọn ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TonyE

octo900
octo900
more options

Ceertain websites like YouTube and Me.com tell me that I am using an out of date browser incompatible with their system when in fact I am using the most up to date release of Firefox. How can I fix this?

Ceertain websites like YouTube and Me.com tell me that I am using an out of date browser incompatible with their system when in fact I am using the most up to date release of Firefox. How can I fix this?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

You need to reset your user agent string, yours was modified by the megaupload add-on. For details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser