Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Passwords and IDs are not saved by autocomplete.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I have a problem with the autocomplete function. I have a new computer running Windows 7. It started out putting up a form to record Id and password when a web site was entered. It has stopped asking and does not auto complete. How canI fix this? Thanks, Chuck Johnson

I have a problem with the autocomplete function. I have a new computer running Windows 7. It started out putting up a form to record Id and password when a web site was entered. It has stopped asking and does not auto complete. How canI fix this? Thanks, Chuck Johnson

All Replies (1)

more options
  • Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing.
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed.
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"