This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox 3.6.14 won't instal

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ reedie19

more options

1.The update downloads OK 2. I restart FF to instal the update 3. It then opens another download screen and gets stuck (for hours) claiming it is 'Connecting to the update server').

1.The update downloads OK 2. I restart FF to instal the update 3. It then opens another download screen and gets stuck (for hours) claiming it is 'Connecting to the update server').

All Replies (1)

more options

Problem now fixed with release of 3.6.15

Ti ṣàtúnṣe nípa reedie19