This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

customer support fail

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ JSal

JSal
JSal
more options

I am on a PPC G5 five Mac. I updated your browser & was redirected to a page to download Firefox 4. It doesn't work on this architecture. There is nothing to indicate that I should't have wasted my time downloading this software. Then there is NO indication on your site to find the older version. Customer support - Fail.

I am on a PPC G5 five Mac. I updated your browser & was redirected to a page to download Firefox 4. It doesn't work on this architecture. There is nothing to indicate that I should't have wasted my time downloading this software. Then there is NO indication on your site to find the older version. Customer support - Fail.

All Replies (1)

JSal
JSal Ìbéèrè olóhun
more options

Your solutions for customer support also are a BIG FAIL.