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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

The back, forward, reload and stop buttons are greyed out, the address bar stays blank when I go to a website and firefox loads to a blank page, not my home page. There are 3 users on this computer and it only happens on one user.

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Firefox loads to a blank page, not my home page. When I click on the home button it takes me to the home page. The back, forward, refresh and stop buttons are greyed out and not usable. The webpage I am on does not show up in the address bar. If I type something into the address bar, that address stays there no matter what page I go to next.

Firefox loads to a blank page, not my home page. When I click on the home button it takes me to the home page. The back, forward, refresh and stop buttons are greyed out and not usable. The webpage I am on does not show up in the address bar. If I type something into the address bar, that address stays there no matter what page I go to next.

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Just upgraded to v4. It did NOT fix the problem.