This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

pop up box in yahoo mail won't close, asks "do you use the yahoo! toolbar on multiple computers?" has option buttons but no response when clicking on anything, pop up box just sits there in the way

  • 1 èsì
  • 36 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cityminz

more options

whenever I open my yahoo mail when using Firefox, a pop up box appears on the upper left side of the screen, it asks the question "do you use the yahoo! toolbar on multiple computers?" and gives click boxes for "Save to my yahoo ID" and "No thanks, just save to this computer". I get no response to clicking on either box, nor will the pop up close if I click on the "X" in the upper right corner of this pop up. It won't close out and it sits right over the top of the email messages in my inbox. All else seems to work fine, but can't get rid of this pop up box....very annoying.

whenever I open my yahoo mail when using Firefox, a pop up box appears on the upper left side of the screen, it asks the question "do you use the yahoo! toolbar on multiple computers?" and gives click boxes for "Save to my yahoo ID" and "No thanks, just save to this computer". I get no response to clicking on either box, nor will the pop up close if I click on the "X" in the upper right corner of this pop up. It won't close out and it sits right over the top of the email messages in my inbox. All else seems to work fine, but can't get rid of this pop up box....very annoying.

All Replies (1)

more options

go mail.yahoo.com as the login entrance for yahoo mail.