This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unable to download firefox 4.0, getting a message saying that I do not have sufficient privilages to some of the items.

  • 1 èsì
  • 11 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

daisketch
daisketch
more options

Tried to replace my firefox with 4.0, but unable to do so. Error message saying" I do not have sufficient privileges for some of the items."

Tried to replace my firefox with 4.0, but unable to do so. Error message saying" I do not have sufficient privileges for some of the items."

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you get an error message that you do not have sufficient permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.