This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Customized bookmarks folder continues to disappear on FF restart.

more options

I have customized my bookmarks so that I don't need the bookmarks (BM) toolbar to be visible. All of my BM have been put into one self-titled folder and that folder has been moved, through the customization menu, from the BM toolbar to the Navigation Toolbar. I keep it just to the right of the URL, Refresh Button, and Close Button. To the right of BM is my adblockplus and greesemonkey buttons which never disappear. Only the BM folder will disappear. In addition to this placement, I can hide the BM toolbar (BM folder remains). When I close FF there's no errors or anything but when I reopen, the BM folder is again gone. The only remedy, annoying as it is, is to reopen the BM toolbar which will then show my BM folder in the Nav Toolbar.

I have customized my bookmarks so that I don't need the bookmarks (BM) toolbar to be visible. All of my BM have been put into one self-titled folder and that folder has been moved, through the customization menu, from the BM toolbar to the Navigation Toolbar. I keep it just to the right of the URL, Refresh Button, and Close Button. To the right of BM is my adblockplus and greesemonkey buttons which never disappear. Only the BM folder will disappear. In addition to this placement, I can hide the BM toolbar (BM folder remains). When I close FF there's no errors or anything but when I reopen, the BM folder is again gone. The only remedy, annoying as it is, is to reopen the BM toolbar which will then show my BM folder in the Nav Toolbar.

All Replies (3)

more options

Has ANYONE got any advice on the subject?

Ti ṣàtúnṣe nípa NativeTexan210@gmail.com

more options

Try deleting the localstore.rdf file which is located in your Profile folder, when Firefox is closed. A new version of that file will be created when Firefox is started. That file is where toolbar customizations are saved, and it sounds like it may be slightly corrupt.

https://support.mozilla.com/en-US/kb/Profiles#w_how-do-i-find-my-profile

more options

Awesome! That solved it. I did two tests. One was a proper close using the red X. The other was a forced close via the processes tab in the task master. Both restarts kept my BM folder up on the NavBar. Thank you for your help. :)