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why do i hsve to restsart to the older firefox to watch 32 bit video

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why do i have to restart to the older firefox to watch 32 bit video

it opens the older version but i dont want to have to have two versions of firefox and have to update hoping it will then work again but having to yet again use the older one.

why do i have to restart to the older firefox to watch 32 bit video it opens the older version but i dont want to have to have two versions of firefox and have to update hoping it will then work again but having to yet again use the older one.

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On a Mac, Firefox 4 is a 64 bit application.

Not all plugins support 64 bit and if not then you need to start Firefox in 32 bit mode to use that plugin.

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
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thank you very much for that