This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

cannot update firefox

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Hasan

more options

I am trying to update firefox. My husband, when trying to reset Firefox to default, loaded Firefox 3.5.5 back on. I previously had updated to 5.0.1 I believe. Anyhow, now wont let me update ... keeps saying I need to reboot computer to update or something. Wont let me update except to 3.6.18, then tells me there are no other updates. What should I do now?

I am trying to update firefox. My husband, when trying to reset Firefox to default, loaded Firefox 3.5.5 back on. I previously had updated to 5.0.1 I believe. Anyhow, now wont let me update ... keeps saying I need to reboot computer to update or something. Wont let me update except to 3.6.18, then tells me there are no other updates. What should I do now?

All Replies (1)

more options

Software Update

Check and tell if its working.