This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox 5 on a Mac X10.6 no capatcha forms work, its not a local issue as everything works in Safari and Chrome

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Since using Firefox 5 whenever I complete a captcha page on any type of form it does not work. Once the code is entered and submitted the box just clears and a new captcha item comes in and this continues, the only way to get out is to quit firefox and go to Safari or Chrome to complete and submit the form.

Since using Firefox 5 whenever I complete a captcha page on any type of form it does not work. Once the code is entered and submitted the box just clears and a new captcha item comes in and this continues, the only way to get out is to quit firefox and go to Safari or Chrome to complete and submit the form.

Ọ̀nà àbáyọ tí a yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options
more options

Thank you, starting in Safe Mode corrects the problem. So, now I can just go through and check off the Ad-ons and identify the culprit.

Many thanks. tcbloke