This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why does my exclusion of a web site in pop-up blocker settings disappear when I close Firefox?

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ pderas

pderas
pderas
more options

Every time I go to my online bank site I have to reenter the site address of the bill paying portion of the site, which is a pop-up window, in Tools/Options/Content/Block Pop-up Windows/Exceptions, because my previous entry has disappeared from the list of exceptions.

Is there any way to save it when I close Firefox?

Every time I go to my online bank site I have to reenter the site address of the bill paying portion of the site, which is a pop-up window, in Tools/Options/Content/Block Pop-up Windows/Exceptions, because my previous entry has disappeared from the list of exceptions. Is there any way to save it when I close Firefox?

Ọ̀nà àbáyọ tí a yàn

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

pderas
pderas Ìbéèrè olóhun
more options

Thanks! I'll try that

pderas
pderas Ìbéèrè olóhun
more options

It works!

Thanks a bunch.