Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

i have lost all pictures on facebook including profile pics and others

  • 1 èsì
  • 3 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

after signing on face book none of my pictures including my contact friends profile pictures are all missing this happened yesterday. i bought a new phone and have access to face book on my phone and the pictures are there on my phone, i bought the phone last night and right after is when i lost the pics on my laptop

after signing on face book none of my pictures including my contact friends profile pictures are all missing this happened yesterday. i bought a new phone and have access to face book on my phone and the pictures are there on my phone, i bought the phone last night and right after is when i lost the pics on my laptop

All Replies (1)

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions" (e.g. sphotos.ak.fbcdn.net)

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.