This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox unable to connect to webpages

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ amkeew

more options

Hi,

I am running Firefox 7.0.1 on Win7x64. Many times lately Firefox is unable to connect to webpages. It just hangs there saying "connecting" with the spinning ball on the tab, but nothing happens. No error message, no nothing.

I know it is not a problem with the Firewall. I have tried in Safe Mode and have the same problem. I know it is not an internet connection issue as all other browsers work fine. I have also uninstalled and reinstalled firefox, to no effect.

This problem generally manifests itself a minute or two after opening Firefox.

Please help, thanks

Hi, I am running Firefox 7.0.1 on Win7x64. Many times lately Firefox is unable to connect to webpages. It just hangs there saying "connecting" with the spinning ball on the tab, but nothing happens. No error message, no nothing. I know it is not a problem with the Firewall. I have tried in Safe Mode and have the same problem. I know it is not an internet connection issue as all other browsers work fine. I have also uninstalled and reinstalled firefox, to no effect. This problem generally manifests itself a minute or two after opening Firefox. Please help, thanks

All Replies (1)

more options

Try the solution in this help page. It worked for me great.

https://support.mozilla.com/en-US/questions/881878